This is how you, as a logistics service provider, manage your clients profitably.

The hurdle: managing a large number of very different clients with divergent and sometimes very different requirements. Serving them reliably and competently - probably one of the biggest challenges as a logistics service provider. Thus, customer orientation and flexibility have top priority in this industry. In order to be able to process the individual orders quickly and to satisfy the entirety of clients in the best possible way, it is necessary to have the best possible coordinated logistics processes. After all, every client is different and every warehouse has different conditions. We have summarized for you the processes that are "typical" for our customers in the logistics services sector and show how our warehouse management software manages them.

‍Freeprocesses and individual expectations
Maximum customer satisfaction, flawless processes, and fast response and delivery times - all this is offered to you by the use of our Warehouse Management System. So that you remain successful as a service provider in logistics in the future. An essential advantage of our warehouse management software SuPCIS-L8 is the flexibility, scalability and variety of module components. Thus it is possible to add further clients/clients and the corresponding information in the system and to set them productive within shortest time. The individual information fields can be configured according to individual requirements and wishes, thus creating a transparent overview of all data in the warehouse. Thanks to the flexible interfaces, the solution can also be connected to different ERP systems. The result: the availability of data and inventories updated in real time without additional work for warehouse employees.

‍Securityand transparency through direct bookings of logistics services
A requirement characteristic of the industry is service invoicing. This comes into play when logistics services provided for customers have to be billed. With regard to the processing in our warehouse management software, it is the case that the storage invoicing is carried out separately per customer as well as for configurable periods of time. Among other things, the warehouse movement and the occupied storage bins are evaluated here, but also components such as the actually occupied storage bins. This means that the user always has a complete and up-to-date status of the individual order data to be settled for his clients. And this is indispensable for regular billing and invoicing.

As a service provider, you have to meet the customer's expectations, or better yet, exceed them. Does a truck arrive on the announced date? Was the load packed as agreed? Have the goods been received in the agreed time frame and are they available for picking? Have quality checks been carried out on time? Proving this or noticing and justifying deviations is possible with the monitoring and documentation of defined KPIs within the intended process chains. In order to process complaints professionally, document them and investigate the causes, SuPCIS offers various modules. This makes additional Excel lists or manually managed lists a thing of the past.

‍Newcustomers, new requirements
For a textile manufacturer, for example, it is normal to get involved with new customers and their requirements on a daily basis. But as a service provider, you have only ever specialized in certain industries. But what happens when you move into unfamiliar territory where you have no industry experience, your software cannot manage sizes, batches, serial numbers, etc.? Your customers are growing and expect you to automate processes. Then it's good to rely on warehouse management software that supports you in everything.

Efficient, transparent and scalable: Warehouse management with SuPCIS-L8. Industry-typical processes in the standard, efficient processing and a transparent overview of the material flow enable future-proof warehouse management. In manual or automated processes. This enables you to meet increasing customer expectations at any time and to minimize the error rate for maximum delivery quality. Our software solution can be extended by further tools without great effort.

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You want to learn more about our Warehouse Management System? Feel free to contact us.‍