New logistics centre
With the increasing success and the steadily growing number of orders, the storage capacity was no longer sufficient and so a new logistics centre was built next to the company headquarters in Schlitz in 2011. The logistics centre was commissioned in July 2012.
Lampenwelt GmbH & Co. KG commissioned S&P Computersysteme GmbH to install a warehouse management system for use in the new warehouse.
With the Stuttgart-based system supplier for logistics, Lampenwelt found a reliable and experienced partner for the warehouse management software. S&P's SuPCIS-L8 software controls the entire logistics processes in the new logistics centre.
"We offer our customers a versatile, up-to-date and unique assortment that is only a mouse click away 24 hours a day, seven days a week," says Lampenwelt Managing Director Thomas Rebmann, "The increase in warehouse capacity means that more items can be kept in stock and thus delivered at very short notice. This directly benefits the customers."
The camp: a shining example
In order to ensure fast and efficient picking and delivery, articles are flexibly moved and stored here in contrast to classic storage, for example in single-article containers. The individual parts are identified in all processing stages by the EAN without additional documents. This already saves process steps during goods receipt processing. In many cases, the operator wants the employee to select the correct order from a list of open orders in the incoming goods department. Here, too, Lampenwelt opted for simple and efficient processes and the WMS was adapted for this: the system performs this task automatically after a scan.
Storage is carried out in the areas using shelf trolleys in the collection aisle in the zone designated by the WMS for this article, also by scanning the EAN and the trolley on which the goods are placed.
Storage takes place in a three-storey shelf warehouse and a pallet warehouse for large quantities and oversized articles.
The WMS takes the customer orders from the web shop and schedules them "batch by batch" on the basis of the order volumes on sorting shelves before the 2-stage picking.
After the first area-related picking stage, which is route-optimised using MDE, the load units are made available in front of the sorting racks. There, the order-related package distribution takes place with pick displays.
Once all the parts have been distributed, the employee on the picking side of the rack is notified by the light indicators and directs the order to a free packing station.
The WMS not only handles the processing of orders, customer and supplier returns, but also the exchange of customs and COD information with the shipping system.
"The e-commerce sector in particular places special demands on logistics due to especially fast response times and sophisticated returns management," says Horst Reichert , Managing Director of S&P. "With the existing and easily adaptable modules of SupCIS-L8, we were able to quickly provide the optimal solution for Lampenwelt and achieve a smooth move to the new warehouse as well as an increase in productivity through greater efficiency and transparency."
More than 50,000 lamps and luminaires, around 120 highly motivated and competent employees, 7,000 square metres of office and warehouse space, ten years of experience in selling lamps and luminaires - these figures speak for the success of Lampenwelt.de, Europe's leading online retailer in the field of lamps and luminaires. It all began in 1999, when company founder and managing director Thomas Rebmann started selling lamps over the Internet while working as an electrical engineer. What was actually only intended as a sideline developed into a great success after a certain start-up period. In 2000, they started with an expanded product selection on their first own internet platform. Even then, the steadily growing number of buyers included both private customers and business customers. In 2004, Rebmann Lichtsysteme GbR was founded and the domain www.lampenwelt.de was purchased. The investments in new shop software, an inventory management system and the intensive work on a customer-oriented product selection led in 2007 to the change of name of the GbR to Lampenwelt GmbH & Co. KG. The company is based in the East Hessian castle town of Schlitz (Vogelsbergkreis) near Fulda.